Shift Supervisor

Salary: £36,856.23-£43,285.75 per annum

Working Pattern: 38.5 hours per week (continental shift pattern)

Responsible for a team of Operators over different shift patterns, ensuring production targets are met in all areas in accordance with business objectives and strategic plans.

Shift Supervisor – Tier 2

Operational

• Monitor progress against targets and report to Production Supervisor with recommendations.
• Make recommendations for the running of production work cells to achieve optimum productivity, whilst developing contingency for unplanned downtime
• Understand shift data and explore trends and patterns relating to output.
• Take a proactive approach to preparing for priority orders and maintain a process for expediting requests.
• Support audit activity carried out for quality purposes.
• Work to mitigate shift issues through open communication and engagement.
• Support continuous professional development and empower team members to progress.
• Implement effective people management techniques and develop a culture of trust and confidence.
• Support the implementation of new processes and equipment through the effective communication with, and engagement of, team members.
• Enable regular communication from team members whilst ensuring resulting action is taken as appropriate.
• Have cognisance of stock levels (current and required) at any time and make adjustments to accommodate stock levels as required.
• Proactively support planned scrap reduction actions and monitor performance against targets.
• Conduct regular 1-2-1s with direct reports.

Candidate Requirements

• Participation in CI
• Inspire the team to incorporate solutions and improvements into their daily work.

Shift Supervisor – Tier 3

Operational

• All duties set out in tier 2.
• Monitor progress against targets and take responsive action as required, whilst defining and managing own KPI’s
• Liaise with the Production Controller to develop medium-term production plans.
• Report, analyse and explain production figures with recommendations for following shifts as required.
• Establish an infrastructure to support priority orders, generating additional capacity as part of workflow planning.
• Review audit results and take remedial action as applicable.
• Proactively foster positive relationships within shifts and establish team morale.
• Establish mechanisms to optimise team performance and develop collaborative working.
• Manage a team effectively and empower team members to take accountability for their own employment journey, whilst establishing goals and objectives for team members
• Contribute to SOPs and DOIs, providing assertive feedback, and look to make recommendations for development when in production.
• Secure communication from team members to establish a mutually agreeable channel for open dialogue.
• Collect and manage own data to keep abreast of scrap reduction.
• Develop own methods to achieve scrap reduction, implementing appropriate testing and consultation with the Quality Team
• Look and plan ahead for any people recourse issues and has adequate capacity to run the shift.
• Reacts quickly and effectively to any Safety, Quality and throughput issues that occur during shift.

Candidate Requirements

• All requirements set out in tier 2.
• Experience of managing a CI project
• Self-sufficient using MRP (priority)
• Ability to plan, implement and work to established training methods.
• Ability to identify problems and put countermeasures in place.

Shift Supervisor – Tier 4

Operational

• All duties set out in tier 2 and 3.
• Monitor progress against targets and identify causes of under/over performance for the purpose of achieving improvements and preventing recurring issues.
• Work with the Production Controller and Production Supervisor to develop a long-term production plan, with appropriate resilience and contingency to enable adaptation as required.
• Undertake regular data analysis and identify patterns to inform future production planning.
• Collect feedback from priority order processes and review team member behaviour that was conducive to the outcome.
• Conduct and manage internal audits in relation to quality and implement subsequent actions.
• Lead by example and aim to have the highest performing, most effective, shift in the organisation.
• Take remedial action – including formal disciplinary action – as required to enhance performance and establish incentivisation techniques.
• Support the growth and development of individual team members, whilst leading by example and role-modelling high performance
• Be accountable for the successful implementation of new processes and equipment.
• Enable peer feedback and review within the shift, and from other departments, to support open communication.
• Use the strategic scrap reduction target to devise specific targets for team members communicated through SMART objectives.
• Implement strategic actions required to achieve scrap reduction targets and conduct shift-specific activity as deemed appropriate.
• Take responsibility for the accuracy and effectiveness of SOP’s, making changes as required and rolling out to team with support from Training Coordinator
• Role model for company values
• Follows standard work and proposes improvements to standard work.

Candidate Requirements

• All requirements set out in tier 2 and
• Ability to facilitate and implement changes to improve the process using advanced problem solving and Kaizen.
• Experience of identifying a CI opportunity and developing and implementing a project task group for implementation.
• Strong analytical
• Leadership Qualification.